HEADER - Podcast 2

Diversity and Listening: The Key to an Inclusive Workspace

Posted by Deanna Singh | May 6, 2021 3:00:00 AM

Lori Costew is the Chief Diversity Officer and Director of People Strategy at Ford Motor Company. In her role, she oversees corporate diversity, equity, and inclusion and all of the efforts within the company to cultivate a sense of belonging and to advance the company’s mission and business objectives, and ensures that Ford strategy supports all of the corporate goals and the transformation efforts within the organization. In our conversation, we talk about the importance of DEI for such a large enterprise and some of the strategies Lori has used, particularly in the area of leadership and listening. To connect with Lori and learn more, you can find her on LinkedIn.

Topics In This Episode

  • The relationship between diversity and innovation
  • Communication strategies within the Ford organization
  • Different styles of listening sessions
  • Changes made based on employee engagement surveys and polling
  • A strategy for creating empathy among leadership
  • The motivation for change
  • Creating psychological safe places for employees
  • How to continue the work, outside of the listening sessions


LinkedIn: Lori Costew


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Written by Deanna Singh

Deanna Singh is a business consultant, speaker, and podcaster who is internationally recognized for her work in leadership, diversity, equity, and inclusion. Deanna helps her clients create more equitable and inclusive work environments and engage more authentically within their internal and external communities. A gifted communicator, she is a champion for marginalized communities through her work. Her podcast, Uplifting Impact with a focus on looking at the intersection of Leadership and Diversity, Equity, and Inclusion, focuses on solutions and is directed at people who want to break the status quo. Singh earned her Bachelor of Arts in Urban Studies from Fordham University, a Juris Doctorate from Georgetown University, a Master’s in Business Administration from the University of Wisconsin, Madison, and certification in Diversity, Equity, and Inclusion from Cornell University.

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